Please read carefully for our returns and exchange policies

Overview

For all your purchases at Basiq, we shall provide a replacement in case of a size issue for your first pair under the 100% satisfaction guarantee within 7 days of receiving your order. Please note that this satisfaction guarantee only applies to your first pair of/or any single Bralette. Underwears are not eligible for returns due to hygiene policies. Additional items that are tried on, worn or washed will not be covered by this returns policy.

Please email at wearebasiq@gmail.com with your order number to initiate this process.

Any purchase will not be eligible for return or refund after the lapse of 14 days of your purchase.

There will be no shipping charges incase of a replacement delivery.

We assure you our best efforts and all refunds shall be visible in your original payment method maximum within 7 working days.

Need help?

Contact us at wearebasiq@gmail.com for questions related to refunds and returns.